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Setting Up

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User is offline   Craig Brass 

  • Staff - Managing Director and Chief Software Architect
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  • Group: Management
  • Posts: 349
  • Joined: 17-January 07
Setting up the Integration API is very simple. Just follow the steps below.

1. Unzip the package using a tool like WinZip or WinRAR.

2. Open /integrationapi/lib/config.php and set the KAYAKO_API_USERNAME and KAYAKO_API_PASSWORD constant values to the details you wish to authenticate to the API with. Password should be a MD5 hash of the password you wish to use. Also set the KAYAKO_API_NS to the full URL to the API's index.php file.

Example config.php: (note that this example uses "password" as the password, and is therefore very insecure - change it!)
<?php
define('KAYAKO_API_USERNAME', 'admin');
define('KAYAKO_API_PASSWORD', '5f4dcc3b5aa765d61d8327deb882cf99');
define('KAYAKO_API_NS', 'http://www.example.com/helpdesk/integrationapi/index.php');
?>


3. Upload the integrationapi folder inside the root folder of Kayako.

This post has been edited by Andrew Gillard: 07 September 2009 - 10:32 AM

Craig Brass
Managing Director and Chief Software Architect - Craig Brass Systems
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