[Kitiara]

The radio has arrived and I have connected to the computer but using the windows standalone application I keep getting the message "invalid port selection" This occurs regardless of whether I select "USB Serial Port (COM3)" or "Communications Port "COM1)" These are the only 2 options I get. This is on my desktop PC (Carputer not quite set up as yet - in progress)

OS Win 7 Ultimate 64bit
CPU Intel C2D 8400
4GB RAM

[osvikvi]

Kitiara, on 25 August 2010 - 09:17 AM, said:

I keep getting the message "invalid port selection"

The same happens to me,

On a winXP Pro build 2600
I have the .NET framework 3.5 sp1 installed and running.

Any Ideas?

[Craig Brass]

Hello,

Please make sure you are using the latest version from http://www.craigbras.../standalone.zip and also try the raw application from http://www.craigbrass.net/radio.zip

If neither work, could you please contact us using http://www.coolappla...t_us/index.html and provide Team Viewer access so we can take a look?

Best Regards,

[Kitiara]

Have upgraded to .net 4 and still doesn't work with the freshly downloaded standalone application

Using the raw application it connects no worries, but the application itself does nothing. no matter what I click on there is no response

[Craig Brass]

Hello,

Please contact us using http://www.coolappla...t_us/index.html so we can create a team viewer session. We can then see what is wrong and go from there.

Best Regards,

[Kitiara]

I assume you mean live help? I would like to do that however live help is never online when I am. I have tried before I go to work as well as after I get home and it is either outside your hours due to the time difference or live help is unavailable.

[Craig Brass]

Hello,

I was actually meaning the contact form at http://www.coolappla...form/index.html

Best Regards,

[Kitiara]

Sorry you were inspecific. I thought you meant something like remote access which would require live access