Version 1.0.1 :-
* Respond to Live Support / Chat Requests away from the office.
* Connect via Carrier Data Network or Wireless (WiFi).
* Supports fully touchscreen, hybrid touch / type and type only devices.
* Run the application in the background on your phone.
* View users currently browsing your site.
* Set your current status (Online, Away or Be Right Back).
* View Visitors, Chat Requests and Active Chats from the Today screen.
* Get alered by a sound and message when a new chat is requested.
* Automatically send a greeting message to the customer when a new chat is started.
* Get alerted by a sound when a new message is received from the customer in an active chat.
* Transfer chats to and from other staff members.
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#1
Posted 25 May 2010 - 09:54 PM
Craig Brass
Managing Director and Chief Software Architect - Craig Brass Systems
Managing Director and Chief Software Architect - Craig Brass Systems
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