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I notice the following in future features:
- Ticket Custom Fields
- Knowledge Base Searching
We would really like to see these especially the ticket custom field(s). Being a software developer myself I know time lines are hard to give but do you have any idea on when you guys might finish either of these?
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#2
Posted 18 December 2008 - 07:03 AM
- Staff - Managing Director and Chief Software Architect
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- Group: Management
- Posts: 349
- Joined: 17-January 07
Possibly in the new year? I am really looking for Kayako to give me some kind of incling on V4 release so I can determine if it is worth doing (as V4 will include an API to do this anyway)...
Craig Brass
Managing Director and Chief Software Architect - Craig Brass Systems
Managing Director and Chief Software Architect - Craig Brass Systems
#3
Posted 18 December 2008 - 08:01 PM
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- Group: Members
- Posts: 23
- Joined: 24-October 08
Thanks.
Good Luck!
QUOTE (Craig Brass @ Dec 18 2008, 01:03 AM) <{POST_SNAPBACK}>
I am really looking for Kayako to give me some kind of incling on V4 release ...
Good Luck!
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