When I tried to uncheck the two notify options in settings->Help Desk properties the "Enabled ticket module" also is getting uncheked. Wich means the module will be turned off.
This must be a bug? Or isnt it possible to have the module active without the notifications?
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Bug while uncheking notification
#2
Posted 03 December 2008 - 09:49 PM
Do you mean that if both are unticked, it doesn't refresh the department counts on the toolbar(s)?
Craig Brass
Managing Director and Chief Software Architect - Craig Brass Systems
Managing Director and Chief Software Architect - Craig Brass Systems
#3
Posted 04 December 2008 - 06:14 AM
No, if both are unticked, the toolbar says "Account disabled. Please check settings". And when I enter settings again, the checkbox for "Enable Tickets Module" has been removed also.
#4
Posted 04 December 2008 - 12:38 PM
Oh yes, your right. I'll pass this onto the developer.
Craig Brass
Managing Director and Chief Software Architect - Craig Brass Systems
Managing Director and Chief Software Architect - Craig Brass Systems
#5
Posted 09 December 2008 - 09:25 AM
This functionality has been added in the latest build. See http://www.craigbrasssystems.com/forum/ind...p?showtopic=112
Craig Brass
Managing Director and Chief Software Architect - Craig Brass Systems
Managing Director and Chief Software Architect - Craig Brass Systems
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