Craig Brass Systems Forum: Craig Brass Systems Forum

Company News

All corporate press releases will be posted here by our staff.

• 19 April 2009 - 06:09 AM
• In: Cool App Lab: BlackBerry Ti...
• By: Craig Brass

Feedback

A place for you to post your feedback be it good or bad. Management watch over this board and will investigate any issues posted.

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Pre-Sales Questions

If you have any questions before you purchase, please post them in here.

• 02 June 2008 - 06:47 AM
• In: When is Viper Cart Available
• By: Craig Brass

General Discussion

Discuss Viper Cart in general here.

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Features Explained

Posts inside this board are ones made by our staff to explain features of our software that may not be instantly clear.

• 25 May 2008 - 04:10 PM
• In: Template Variables
• By: Craig Brass

Tutorials

Staff and Customer contributed tutorials for our software will be placed in here to assist you in setting up your online store.

• 09 October 2007 - 03:08 PM
• In: Integrating with Invision P...
• By: Craig Brass

Customer to Customer Assistance

Ask questions and assist other customers in here. Staff do actively post here but we do not guarantee this. For guaranteed support, please use the help desk.

• 29 December 2007 - 07:18 PM
• In: PHP and SQL Logs
• By: Craig Brass

Feature Requests

Want a feature to be included in a future version? Post it here for consideration.

Subforums:

1. Pending Implementation
2. Implementation Attempted
3. Implemented
4. Already a Feature
5. Duplicate
6. Currently Unviable

• 04 April 2008 - 08:24 PM
• In: X-Cart import feature.
• By: Craig Brass

Bug Reports

Found a bug? Report it here and it will be fixed as soon as possible after it has been confirmed. Please do NOT post security issues you have found here. Instead, please click here to send us an email instead giving us chance to fix the issue and people to update their software before it is exploited.

Subforums:

1. Pending Being Fixed
2. Fix Attempted
3. Fixed
4. Duplicate
5. Not a Bug

• 11 December 2007 - 01:33 PM
• In: Notes for Posting Bug Reports
• By: Craig Brass

Payment Gateway / Alternative Checkout Updates

Due to us not having a direct relationship with all payment gateways and alternative checkout providers, we may not be directly notified of changes to their APIs. If you receive notifications like this, please post them here so we can update our software in time for the change.

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Skin Design

Share skins you have made for Viper Cart as well as discuss skinning here.

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Modifications

Share and discuss modifications for Viper Cart here.

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Language Packs

Customer contributed language packs are posted in here for you to download and upload to your store.

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Store Showcase

Show off your store here for feedback from other customers. Stores in here may get listed in our Live Stores list on our site too!

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Hold Window on Top for Windows

Mark certain open windows on your computer as ones you wish to hold on top and then whenever you click on windows below the held windows, the held windows will not lose focus.

Subforums:

1. More Information + Download

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Minimize to Tray for Windows

Remove any applications from your taskbar and place them, as a small icon, on the system tray.

Subforums:

1. More Information + Download

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Copy Plain Text for Mozilla Firefox / Thunderbird

Copy any text on a web page or inside an email in plain text format without the associated text formatting.

Subforums:

1. More Information + Download

• 21 July 2009 - 08:55 PM
• In: Details and Download
• By: Craig Brass

BlackBerry Ticket Client for Kayako SupportSuite / eSupport

Similar to Kayako's official Kayako Mobile application for Windows Mobile, this application allows you to respond to tickets in your Help Desk away from the office via your BlackBerry based phone.

Subforums:

1. More Information + Download

• 14 February 2010 - 10:13 AM
• In: Error: Session expired. Ple...
• By: Craig Brass

Windows Mobile Live Support Client for Kayako SupportSuite / eSupport

Our Windows Mobile Live Support Client allows you to answer Live Chat requests on Windows Mobile based phones.

Subforums:

1. More Information + Download

• 16 July 2009 - 09:32 PM
• In: Connecting Takes Forever
• By: nibb

Integration API for Kayako SupportSuite / eSupport

Our Integration API allows you to present the end user the Submit Ticket, View Submitted Tickets and Knowledge Base pages from within your own application.

Subforums:

1. More Information + Download

• 04 March 2010 - 07:21 PM
• In: Correct way to create a sta...
• By: Craig Brass

Attachments Migration Tool for Kayako SupportSuite / eSupport

This tool allows you to migrate attachments from your database to the files directory or the other way around after you have changed from one to the other half way through your help desk's operation.

Subforums:

1. More Information + Download

• 10 July 2008 - 06:31 PM
• In: Setting Up
• By: Craig Brass

FireFox Client for Kayako

Our FireFox Client for Kayako allows you to combine the functionality of Kayako's Instalert and WinApp into one FireFox extension which has a smaller resource footprint as well as a tool that can be used on ANY operating system that supports FireFox.

• 03 March 2010 - 01:55 AM
• In: Not compatible with FF 3.6?
• By: Wasca

OpenFire Ticket Alert Tool

This plugin for OpenFire monitors a Kayako Help Desk for new tickets and new ticket replies and notifies users who have notifications setup of them.

• 18 November 2009 - 04:56 PM
• In: Error " ???kayako.setti...
• By: Craig Brass

General Chat

A place to discuss anything you like (within the rules).

• 10 September 2007 - 06:05 PM
• In: Moderators
• By: Craig Brass